Complete IT Monitoring, Management + Support
EncompassIT™ Managed Service provides proactive enterprise-grade support for a flat monthly fee — resulting in:
EncompassIT™ Managed Service actively monitors, updates, patches and performs preventive maintenance on all the systems on your network. Our proactive management of those systems allows our certified engineers to stay ahead of the threats that may cripple your IT infrastructure. When issues do occur your users have unlimited access to our Colorado-based HelpDesk support team. Our EncompassIT clients experience fewer issues which are resolved, on average, 85% quicker than traditional time-and-material clients.
EncompassIT delivers:
TECHNICAL SUPPORT
- Unlimited Access to HelpDesk
- All-Inclusive Support by Experts
- Remote or Onsite Support
- Strict Response Time
MONITORING + REPORTING
- 24/7/365 Monitoring
- Alerts Set to Alleviate Issues
- IT Infrastructure Health Reporting
- IT Ticketing/Issue Reporting
PROACTIVE MANAGEMENT
- Update/Patch Management
- Preventive Maintenance
- Antivirus Included
- Malware Protection Provided
VIRTUAL CIO
- Strategic IT Planning + Recommendations
- Technology Meetings
- IT Documentation + Inventory
- Vendor Management
